sales@thatsmybag.com.au :: phone: +61 2 9400 0113 :: Box 36, 145 Sydney Rd, Fairlight NSW 2094, Australia
How To Order
On-line and Email Orders
For one product: electronic ordering is the fastest and easiest way to order. For security please do not email your credit card details. We'll contact you regarding payment once your order is received. To order electronically, simply go to the on-line orders page, complete the form and send it to us.
For multiple products and packs: just go to sales@thatsmybag.com.au, place "ORDER" in the subject line, and then nominate the details. Alternatively, download and complete our PDF order form and fax it to us on (02) 9400-0113.
Fax Orders
If you are paying by a Visa, Mastercard or Bankcard, you can fax your completed PDF order form to 02 9400 0113, 7 days per week.
Mail Orders
Please print and complete the PDF order form and mail it with your cheque, money order or credit card details to:
That's My Bag
Box 36, 145 Sydney Rd,
Fairlight NSW 2094
Australia
If you are paying by cheque or money order, please make it payable to That's My Bag and print your name, address and telephone number on the reverse side. Please do not send cash.
Please read our Frequently Asked Questions and Terms & Conditions before ordering. If you have any questions or queries regarding ordering please give us a call on +61 2 9400 0113 or email us at sales@thatsmybag.com.au.
Payment by Direct Deposit
Deposit your payment directly into our account using internet banking or in person at any Bendigo Bank branch.
Direct Deposit details:
Bendigo Bank, Harbord Branch
That's My Bag
BSB: 633000
Account Number: 126016278
If paying by Direct Deposit please include your full name with the payment to assist checking of the statement.
Delivery
Once your payment is processed your items will be posted to you by regular Australia Post.
- If you require Express delivery, please call us.
- If you're ordering from overseas we'll advise you of delivery details and cost upon placement of your order.
100% Money Back Guarantee
That's My Bag is committed to bringing you quality products which you and your children will adore. If you're not happy with them, please return them in original condition within 21 days and we'll glady refund or replace them. This guarantee is in addition to any rights you may have under the Trade Practices Act 1974.
Stock Availability
If an item, size or colour is sold out prior to receiving your order, we'll call you to discuss alternatives.