That's My Bag

Privacy Statement

Privacy of information is an important part of any transaction. At THAT'S MY BAG ("we, us or our") the privacy of any information that you give us is paramount and we respect your desire to protect your personal information at all times. To ensure that we maintain high standards of privacy and security when dealing with your personal information we abide by the following principles.

What information do we collect, and how do we use it?

When you choose to purchase a THAT'S MY BAG product we need to know some of your personal information, including your name, mailing address, email address and telephone number(s). We may also need to know the name and address of a third party if you are purchasing a product as a gift.

We use the information you give us to provide you with the products or services you have requested. We may also use this information to tell you about new products or services that may be of interest to you. In some circumstances, the law may also require us to collect personal information.

We maintain email lists to keep you informed about products or services of specific interest, and to determine how to better improve our products and services. If at any time you do not wish to receive this information, please contact us. We may also gather additional general information when you visit our website, such as date and time of your visit, pages visited, server address and domain name. This additional information does not personally identify you, and is used for statistical purposes only.

We do not disclose your personal information, or sell, rent or lease the addresses on our list to anyone, unless required by law. No personal information is available on our website. We only disclose personal information about customers if required under law or as indicated in the Privacy Amendment (Private Sector) Act 2000.

How do we store your information? How secure is your information?

All our data is stored in written and/or electronic form, and we maintain strict physical, electronic and procedural safeguards to protect your information. Additionally, we keep your personal information in a private secure database accessible only by THAT'S MY BAG staff who need to know that information to deal with your order or enquiry. To further protect your details, we do not retain your credit card information, and ask you to resubmit it with each new order.

Please remember that information you submit via email is not always secure. It should be regarded as insecure unless it has been encoded or encrypted. Email is deemed public information and is not confidential. There can be a risk of interception in such communication methods, so you should be prudent in how and what information you submit via email.

Accuracy of your personal information

It's important for us to have accurate, complete and up-to-date information about you, to enable us to provide you with an exemplary product and service. If you need to update or change your details at any time please email us at sales@thatsmybag.com.au write to us at Box 36, 145 Sydney Road, Fairlight NSW 2094 Australia or fax us on (61-2) 9400-0113.

Your consent

By providing us with your personal information, either via this site or in any other way, you consent to the collection, storage and use of your personal information by THAT'S MY BAG in the ways described in this policy.

Changes to this policy

If we need to change our Privacy Policy at any time we will post those changes on this web page. If the change involves the use of your personally identifiable information, an option will be given to remove your details from such use.

Summing it all up

THAT'S MY BAG is committed to safeguarding and protecting the privacy of your personal information, and adheres to the Australian National Privacy Principles. For more details on these principles see www.privacy.gov.au.

If at any stage you wish to have your name removed from our mailing list please email THAT'S MY BAG at sales@thatsmybag.com.au, write to us at Box 36, 145 Sydney Road, Fairlight NSW 2094 Australia or fax us on (61-2) 9400-0113. Similarly, if you have any feedback whatsoever, please contact us!